Overview
International SOS supported the employees of a multinational company during the End Sars protests in Nigeria.
Problem
Our client's employees were stranded at their work facility. They were unable to meet the rest of the team at their hotel due to spontaneous protests across Benin City. Their work was disrupted for several days. The staff lacked information on the protests, and therefore were unable to fully understand the risks at hand. The situation further escalated on the streets as gunshots were reported and tires set alight. That is when we received a call from our client.
Solution
We were immediately on hand to provide advice on the location of the protests and the ongoing risks. We provided hourly check-ins via phone, and maintained constant communications to inform them on the latest developments. We selected the most suitable hotel for our client's staff. Allowing them to reunite with their team, while staying near their work facility until the situation became more stable.
Impact
The impact was very positive. We helped our client's employees avoid dangerous areas and remain in safe locations throughout the protests. We also helped ensure business continuity as soon as the situation subsided.